Learn more about the different billing and payment options available to you.
You can pay your invoices through the following payment modes:
1. Interbank GIRO
To pay by GIRO, please download a copy of our GIRO form. It will take approximately 6-8
weeks to be successfully set up. Please mail the original GIRO application form to us as follows;
Attention: Accounts Receivable
Senoko Energy Supply Pte Ltd
31 Senoko Road
Singapore 758103
2. Interbank Transfer
Our bank account details as follows and please include your Customer Account Number as reference when making payment
3. AXS
You can pay using AXS online, kiosk, or through the mobile AXS application by selecting Senoko Energy in the system. Please indicate Customer Account Number and Invoice Number as reference when paying payment.
4. Cheque
Please issue the cheque payable to Senoko Energy Supply Pte Ltd, and indicate our OCBC Bank Account Number 591-052600-001 at the back of the cheque. Kindly drop the cheque into any OCBC quick cheque deposit. Alternatively, please mail it to us as follows;
Attention: Accounts Receivable
Senoko Energy Supply Pte Ltd
31 Senoko Road
Singapore 758103
All business customers of Senoko Energy will be able to access our customer portal, Spark. Through this portal, you will be able to monitor your business electricity consumption details (E.g. half-hourly consumption profile) and track your electricity bills.
To register your business for a Spark account, please follow the steps below:
• If your business monthly electricity consumption is above 2,000kWh
• Fill out your application form.
• Print a copy of the form.
· Complete your application form with a company stamp and authorized signature.
· Scan a copy of your application form and email it to us.
If you have not received your user ID or password, please reach out to us and we will gladly re-send this to you.
You can log in to Spark, our online customer billing portal.
We encourage you to view our YouTube video tutorial series on how to navigate your Spark account.
As part of Singapore’s commitment under the Paris climate agreement signed in 2016, the Singapore Government announced the implementation of a carbon tax of S$5 for every tonne of greenhouse emissions from 2019 to 2023, including emission from power generating companies in order to reduce greenhouse gas emissions. According to the announcement, the rate will be reviewed again in 2023.
Click here for more information.